Sometimes when you plug in a USB mouse, keyboard, Pen drives, camera or other device into your computer with Windows 10 OS, you will get a notification window saying that “USB device not recognized. The Last USB device You connected to this computer malfunctioned, and Windows does not recognize it. To fix this problem,we will introduce some of fixes.This article will help to you how to fix USB Device Not Recognized error in Windows 10.
3.Use USB Root Hub
4.Change Power Supply
5.Change the USB Selective Suspend Settings
6.Uninstall USB Devices
7.Uninstall Hidden Devices
8.Update Generic USB Hub
10.Plug Out Other USB Drivers
12.Try a different computer
Unplug all USB devices, after a few minutes restart your computer. When you have restarted, plug the USB device and see if it works. Lots of times This method works for “USB Device Not Recognized error”
Update USB Driver it may fix USB Device Not Recognized error
The most common way of solve this problem is to check if need a new driver for your device.If windows 10 isn’t able to recognize the device,you can see in Device Manager that the device shows up as an “Unknown Device”.By going to Control Panel>>Device Manager or Press Windows key + “R” and type devmgmt.msc, you can get to Device Manager window.
If that the reason,right click on Unknown Device and click on Properties.Then go to the Driver tab and click the Update Driver.
it doesn’t work you can download the driver for your device from manufacture’s website.(If you install a USB printer,etc,then download the driver for that specific device)
Use USB Root Hub
- Open Device Manager and single click on Universal Serial Controllers to expand it.Then find USB Root Hub option and right click it and choose Properties.
- Then go to Power Managemement tab and uncheck the Allow the computer to turn off this device to save power option and click OK, then restart your computer.
If you have more than USB Root Hub listed,you need to repeat this direction. Please remember to press OK after every performance to save your change.
After that connect your USB devive and see if your computer is able to recognize it.
If still not working,go back and check Allow the computer to turn off this device to save power back on.
Change Power Supply
- Go to Control Panel>>Hardware and Sound>>Power Option
- Click on Choose What the power button does.
- Click on Change settings that are currently unavailable.
- Uncheck Turn on fast startup option and then press Save changes button.
Then Restart your computer and connect your USB device.Then see if it works.
Change the USB Selective Suspend Settings
- Open Control Panel>>Power Options.
- Click on Change plan settings.
- Then click on change advanced power settings.
- Expand USB settings and expand USB selective suspend settings.
- Disable both On battery and Plugged in settings.
- Then press Apply and OK to save the changes.
Fix USB Device Not Recognized error by Uninstall USB Devices
Go to Device Manager and uninstall each item under USB Serial Bus Controllers. Before you start with anything uninstall the items with exclamation points or listed as Unknown Device.
Be careful when using this method because it can sometimes fail and it will end up with no USB ports working.
Uninstall Hidden Devices
Sometimes the device manager doesn’t show the all the installed devices that you have been installed to the system.(Only shows ones that you are currently connected)If you installed a device and now no longer use it but it will still be installed.But it will not show up in Device Manager.
You can view your hidden devices in Device Manager by command prompt and then type the following commands.
When Device Manager loads, click on View and then click on Show Hidden Devices.
Then expand Imaging Devices, Universal Serial Bus Controllers and Unknown Devices.If you anything that says Unknown Device,go and right click on them and Uninstall them.
Now see if your newer devices work properly.
Update Generic USB Hub
When you are getting the Unknown Device error you can open Device Manager and then expand Universal Serial Bus Controllers.
You can see a item called Generic USB Hub.On other computers you will see two or more of these.Right click on the first item and select Update Driver Software.
When the update dialog box pops up then select Browse my computer for driver software.
Then click on Let me pick from a list of device drivers on my computer.
Then select Generic Hub from the list and click Next.Once it finishes installing it then click Close.
If it’s still showing as not recognized device then reapt the direction for each Generic Hub listed.
If you are getting USB Device Not Recognized error you can download the Windows USB Troubleshooter Fixit tool. It works with Windows XP, Vista and 10.
Plug Out Other USB Drivers
When having too many USB devices on your computer it might create a conflict.
To fix USB Device Not Recognized error that you disconnect other device on your computer abd see if it works.
You can fix USB Device Not Recognized error by unplug your computer from the power supply.It doesn’t mean turn off your computer using the power button.Because most modern computers don’t actually turn off completely.
Sometimes the motherboard needs to be “rebooted” because some USB ports suddenly stop working.Then motherboard microprocessor will reload the drivers.Then see if it your USB ports recognize the device again.
Turn off your computer using the Shut Down option or Power Button first.Then unplug your computer.After a few minutes plug it back in.Then see if your USB Device Not Recognized error fix or not.
Try a different computer
If it doesn’t work on the other computer either,you should consider changing a new device.